Managed IT Agreements — Built Exclusively for Orthodontics

IT that knows your practice
before you ever pick up the phone.

Three managed IT agreements built exclusively for orthodontic practices. No generalists. No learning curves. No surprises on your invoice.

Orthodontic-Exclusive IT
Dolphin · Orthotrac · Ortho2 Edge · Cloud 9 · GreyFinch
HIPAA-Aligned Security Stack
Single-Location to Multi-Site Groups
Managed IT Agreements

Choose the agreement
built for your practice.

Every plan includes dedicated ortho software expertise. The difference is how deep the coverage goes — and how proactively we protect you.

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Compare Plans
Impact Core

Core

Managed IT foundation for single-location practices ready to move beyond break-fix.

Starting at
$[___]/mo

Per location · Devices billed separately

Schedule a Call
Impact Secure

Secure

Managed IT with a layered cybersecurity stack, backup, and disaster recovery.

Starting at
$[___]/mo

Per location · Devices billed separately

Schedule a Call
Most PopularImpact Shield

Shield

Full-stack protection — managed IT, advanced cybersecurity, strategic planning, priority response.

Starting at
$[___]/mo

Per location · Custom scoping available

Schedule a Call
Managed Help Desk

Remote IT Support

Orthodontic Software Expertise

Dolphin · Orthotrac · Ortho2 Edge · Cloud 9 · GreyFinch

Phone Response Time

4 Hours
2 Hours
Instant

Email Response Time

8 Hours
4 Hours
2 Hours

Support Coverage

Business Hours
Extended Hours
24 / 7
Proactive Monitoring & Maintenance

Server & Network Monitoring

Automated Patch Management — Workstations

Automated Patch Management — Servers

Automated Incident Resolution

Basic
Advanced
Advanced
Cybersecurity Stack

Endpoint Detection & Response (EDR)

Multi-Factor Authentication (MFA)

Email Security & Filtering

Firewall Management

Dark Web Monitoring

Annual Security Audit / Penetration Testing

Backup & Disaster Recovery

Automated Data Backup

Offsite / Cloud Backup

Documented Disaster Recovery Plan

Recovery Time Objective (RTO)

Best Effort
24 Hours
4 Hours
Compliance & Reporting

HIPAA Compliance Support

Basic

Cybersecurity Vulnerability Reports

IT Roadmap

Insurance Compliance Surveys

Strategic IT Services

Quarterly IT Business Review

vCIO / Strategic IT Planning

Multi-Location Standardization

Onsite Support & IT Projects

$175 / hr
$155 / hr
$135 / hr
Schedule a CallNo commitment required
Schedule a CallNo commitment required
Schedule a CallCustom scoping available
The Impact 360 Difference

Most IT companies learn your software on your time.
We already know it.

We built our entire service model around the platforms orthodontic practices run — not adapted for them. Built for them.

5
Ortho software platforms we support natively
24/7
Coverage on Shield — because emergencies don't schedule
4 hr
Recovery time objective on Shield agreements
100%
Orthodontic-exclusive. Nothing else.
Why Impact 360

What makes us different from every other IT company you've tried.

Most IT companies will take your call, show up, and try. But try is not the same as know. We built Impact 360 around a single conviction: orthodontic practices deserve an IT partner who already knows their world.

Talk to a Specialist

We Know Your Software

We arrive already knowing Dolphin, Orthotrac, Ortho2 Edge, Cloud 9, and GreyFinch. You won't spend a minute educating us on the platforms your practice runs on.

Prevention Over Repair

Our clients stop having IT emergencies — not because they're lucky, but because we engineered their environment to prevent them. Good IT is invisible.

Aligned Incentives

A managed agreement means our success is tied to your uptime. We don't benefit when things break. We benefit when they don't — that's the model.

A Partner, Not a Ticket Queue

We know your staff, your environment, and your history. When you call, you're not starting over — you're talking to someone who already knows your practice.

Get Started

Not sure which plan is right
for your practice?

Schedule a 30-minute discovery call. We'll assess your environment and tell you exactly what you need — nothing more, nothing less.

No commitment required. 30 minutes. Honest assessment.